B.I.D. / Information
Talk to the desk.
Questions about the service, your account or your data? Here is how to reach us.
betmarketintelligence@gmail.com
Membership enquiries, account support and privacy requests.
@BetIntelligenceDesk
Our public community and updates. This is separate from the private VIP channel.
Help us find your request.
For account questions, write from the email address associated with your B.I.D. profile. Include the page you were using and a short explanation of the problem. For a payment query, a receipt or payment reference can help us locate the transaction.
Never send your password, verification code, complete card number or card security code. We do not need those details to assist you.
Privacy and account requests.
Use the email above to request access to, correction of or deletion of your personal data. We may need to verify that you control the relevant account before acting. See the Privacy Policy for more information.
Current service status.
B.I.D. is based in Bulgaria and is preparing for launch. Public membership sales remain closed. Administrator membership testing may use sandbox or expressly identified real Stripe payments. The separate €1 live payment test is a one-time real charge without a subscription or VIP access. We have not published a telephone support line, office address or guaranteed response time.